Frequently Asked Questions & Training

FAQ

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What is face weight?
Face weight is the total weight of the yarn per square yard. The face weight does not include the backing or the infill of the turf. By knowing the face weight you will know how much product your getting for your investment and the density of the completed product.
What do I need to know about quality?
The quality of the artificial turf you are purchasing is extremely important for any install projects you may have. Before making a purchase make sure to ask about the blade types, face weight, backings and warranties on a specific product.
What do I need to know about installation?
The way artificial turf is installed is extremely important for the lifespan of the look. Since majority of artificial turf resides outdoors it is essential to make sure to install it properly. The way the sub surface is sculpted, how the edges are addressed and the way it is secured plays a vital role for long lasting artificial turf. These are some of the many issues you should look into before making an installation.
Can I use my turf if I have pets?
To put it simple the answer is YES! In fact artificial turf installation is becoming quite popular with animal hospitals, kennels and home owners with pets. The great part is that animal urine does not fade or damage the turf that is installed. So have security knowing that even if you have a pet your artificial turf will sustain its vibrant green color.
Will maintenance be required after install?
Yes, artificial turf should be rinsed and groomed periodically. How often you need to maintain it depends on the level of activity. For example a sports field with artificial turf will be groomed and rinsed far more than a front yard with turf. If the turf is neglected and not maintained it can always be professionally groomed to help restore its appearance.
How do I clean the artificial turf?
You may clean the artificial turf by simply rinsing with water as needed. If pets or animals are a factor make sure you pick up the solid waste and spray any area that has residue left over. Be sure to rinse as frequently as needed in order to prevent odors which develop from the build up of bacterial spores. For a thorough clean, which is not needed as often, you should flush with a mixture of 50% white distilled vinegar and 50% water. After using this concoction make sure to flush the turf with water. This will help neutralize all bacterial spores.
The difference between infill and non-infill products
Infill has some important factors you should know about. Some of the reasons is that infill gives the turf a form of protection during activity, infill is used for ballast on installs where there will be many pounds of infill to help weigh down the product and last but not least infill offers softness under your feet.
Does artificial turf drain?
Yes, the backing of the turf is perforated which allows water to drain similar to the way natural grass will.

Training

Information Section on How to Install & Maintain Artificial Turf
There are multiple steps to installing artificial grass. If you would like to make your installation look professional and have proper drainage, make sure you execute every step with precision and care. Make sure to not skip a step from the instructions if you would like your synthetic lawn to look good and last for many years to come.

Tools Required

(Required) Utility Knife, Hammer, Yard Rake, Shovel, Wheelbarrow, Tape Measure, Marking Paint, Garden Hose, Wide Shop Broom
(Extra) Seam Cloth, Seam Tape, U Shape Nails, Turf Rake, Hand Tamper, Sprinkler Caps

Step 1 – Preparing The Base


Preparing the base properly is very important for a clean and smooth install of artificial turf and proper water drainage. You want to clean the surface of where the turf will be installed making sure you remove 3-4 inches of dirt/soil and any unwanted grass and roots. Make sure to keep an even level of dirt using methods that you would when landscaping. Also make sure you set a rough grade for drainage. Once you are satisfied with the ground add a 2-4 inch layer of crushed aggregate until you begin seeing the shape and contour of the ground you want. Use a rake plus hand tamp to compact and smoothed the aggregate added. Optionally you can add a weed barrier after finishing with the aggregate.

 

Bullet Points

  • Remove 3-4 inches from the ground and set a rough grade for drainage. Make sure to cap and/or remove any items such as sprinklers that will get in the way.
  • Lay 2-4 inches of aggregate and hose it down. Make sure to use a rake plus hand tamp to compact and smoothed the aggregate.
  • Lay the weed barrier fabric over the aggregate. (Optional)
  • If you added a weed barrier make sure you hose down and compact again.
  • Make sure the base surface is leveled and smooth
  • For optimal drainage, create a slight grade.

 

Step 2 – Installation


NOTE: Before beginning your installation with your turf make sure to roll it out and leave it under the sun with the blades facing down for at least 1-2 hours. By doing this it will make the turf easier to work with.

 

  1. Begin by laying the turf onto the base and position it until you are satisfied. Cut off any excess turf from the backside by using a utility knife. Do this carefully and precisely until you are happy with the outcome.
  2. Start by fastening the edge of one end of the turf with 40D or 60D common nail that are 5-6 inches in length. Make sure to leave about 3-4 inches of space between each nail you mount down. Make sure that you stretch the turf and you place each individual nail to prevent folds. Place a nail every 12-24 inches through the center and every 3-4 inches along the edges.
  3. Use seam tape to secure any divided areas of the cut turf. Apply tape lengthwise to the bottom side of turf, lining up the edges with the seaming tape. There are machines available that help attach the seams more securely than seaming tape. The method is similar but the machine will attach the seams together like a sowing machine. (When attaching the seams make sure you have the blades of the artificial turf facing the same direction)
  4. Once you have finished installing the turf make sure to power broom before applying infill. When applying the infill you should use a tool such as a drop spreader. Make sure to spread the infill as evenly as possible with a grading rake or broom until the infill settles all the way into the base of the artificial turf. (Please note that you should never use sand as a substitute for infill)
  5. After you have applied the infill you want to hand or power broom the turf again so that the blades are standing straight in an upwards direction. For a professional look you want to use a carpet scissor to trim off the excessive turf blades. Then clean off the surrounding area with a blower or a broom.

When do I need to Install a Wire Mesh


By referring to the diagram of the layers required from the image above you can see that a wire mesh is installed on top of the soil, after removing dirt plus existing sod and before you start spreading/compacting drain rocks/decomposed granite. The purpose of a wire mesh is to prevent gophers and moles from damaging lawns. If you happen to live in an area where there are gophers or moles then regardless of whether you have artificial turf or real grass, you should install a wire mesh. This step of course is optional but it is highly suggested as all your hard work can be ruined by these small critters. If you are lucky and do not live in an area with gophers or mole you can save a ton of money by not installing the wire mesh.

Tips for a Professional Synthetic Turf Install


  • As mentioned before unrolling your turf and leaving it out under the sun for 1-2 hours will drastically improve the ease of installation and the outcome of the overall look. By leaving it under the sun it will make the backing less stiff and the turf easier to sweep.
  • Always stretch and install turf taut. One yard of base materials will cover to about 80 square feet of yard and 4 inches depth. Make sure to never overlap seams ensure a professional cosmetic look.
  • When mounting the nails make sure to not drive it in too deep as this will create a noticeable dip.
  • Always hand or power broom the artificial turf before filling.
  • When attaching the seams always make sure to run the artificial grass blades in the same direction.
  • Create a frame on the edges of the installation to protect the turf from soil and debris. You can use a 2x4 wood plank as your frame.
  • Make sure to use only manufacturer suggested infill materials.

Useful Facts That You May Want to Know About Artificial Grass


Artificial Grass Melting: When artificial turf is introduced to specific conditions it has the chance of melting and ruining the looks of the install. Before installing keep mind of highly reflective windows on the south or west side of install area. When sunlight is reflected onto the artificial turf, it will act as a magnifying glass in certain conditions melting the material. A coating on the outside of the window will prevent this from happening.

 

Weather Conditions: Our artificial turf can be installed in high ground areas where rain and snow drain very well with no flooding problems. If the installation was done properly wind is not something to be worried about. In very hot areas the artificial grass can reach temperatures that will make the surface really hot for human skin. Keep in mind that the artificial grass does not retain heat within shade like a rock would. Keep in mind our artificial turf can withstand direct sunlight without any damage providing that there is not any strong reflections or sun magnification.

 

Pets: To get rid of pet smells you can use products such as ZeoFill. It works on a molecular level creating a cation exchange which occurs when two or more positive compounds exchange places on a negatively charged host. This process gets rid of the charges and in turn removing ammonia in the pets waste.